Cancellation and Refunds

You may cancel your registration for a class series prior to the beginning of the first class for a full refund minus a $25 processing fee.

You may withdraw from an ongoing series after the first or second class and receive a refund equal to half the class fee minus a $25 processing fee.

No refund will be given for withdrawal from an ongoing series after the third class begins.

No refund will be given for a missed class. Makeup sessions can sometimes be arranged if space is available in a comparable class.

No Refunds will be given for Drop In classes. 

If PlayLab needs to cancel a class due to inclement weather or illness, we will attempt to contact you with as much advance notice as possible. If we have to cancel a class, we will offer a make-up class after the scheduled end of the class series.

Drop-Off Policy

PlayLab does not allow drop-offs of any kind. Parents are responsible for supervising their child while at PlayLab. 

Parent & Me classes for ages 2 & 3 require a parent, family member or caregiver to be present in the art room with the child at all times.

For Little Artists ages 4 & 5, Parents are required to stay at Playlab in the parents lounge for the duration of the class.

All parents must have a signed waiver on file in order to participate.

Participants classes are required to follow all PlayLab rules.